FAQ
What is the quality of our merchandise?
Dozydotes is a company built on nearly 5 years of extensive nation-wide child recliner retailing and market study. It is also based on interaction with children, parents and grandparents under unique environmental conditions and situations giving us a first hand knowledge of how kids use and enjoy the products that we design and manufacture exclusively for Dozydotes retailers. The styles, fabrics and colors are designed to compliment any room in the house and coordinate with almost any theme. All of our products are thoroughly tested and engineered for durability and safety so that your customers can feel confident that their children are protected against pinch points and dangerous hard contact points, allowing children of almost any age to enjoy our recliners and rocker recliners.
How to care for furniture?
Recliners can be vacuumed and wiped clean with a damp rag. Fabric Protection may be applied to prolong furniture life. The Mocro Fiber Material, if lightly soiled due to wear, can be cleaned using lukewarm water and a mild detergent or soap. They are best cleaned by using a soft sponge or cloth and rubbing in a circular motion, pat dry with a soft cloth, and brush in the direction of the nap. Medium to heavily soiled fabrics can be cleaned with a commercial water or foam type carpet and upholstery cleaner, (ie Shout, Carbona, Bissel, Armorall, Blue Luster, Turtlewax, Glamorene). Do NOT dry clean and do NOT use any solvent (petroleum-based) cleaning agents (ie K2R, lighter fluid, carbon tet or perchlorethyline). Spills should be blotted up with a towel.
What is the warranty?
Dozydotes frames and mechanisms are warranted for 30 days from the delivery date to be free of product defects in materials or workmanship. This warranty does not apply to normal wear and tear.
How do I contact customer service?
Please email sales@dozydotes.com and your question, comment or concern will be handled within 1 business day (usually right away). Or you can call us directly at (810) 931-2846. This number is staffed from 9am to 5pm Monday through Friday EST.
Can I buy a recliner directly from Dozydotes?
Unfortunately, no. Dozydotes is only a manufacturer and we sell directly to retailers. Some of our fine retailers include:
Wayfair.com
Hayneedle.com
UnbeatableSale.com
Clickhere2shop.com
Houzz.com
OJCommerce.com
Ababy.com